Shipping Policies & Information from West Coast Sailing
Free Shipping on orders over $49*
West Coast Sailing offers Free Shipping on most orders to the continental United States over $49.00. Generally speaking, if your order is $49.00 or and can fit in a UPS truck, we will ship it for free! Our standard shipping utilizes USPS, UPS, and FedEx to send packages near and far. Our daily shipping cut off is 12 pm Pacific time. Orders placed after 12 pm will ship the following business day. Please review our exceptions to this offer as not all items are eligible.
*Please see Exceptions to free shipping offer below
Additionally, we offer an option for In Store Pickup for local shoppers. Orders may be picked up from our showroom/warehouse at 709 N Columbia Blvd, Portland OR 97217. This option will display as a shipping method if you input a shipping address that is within a 75 mile radius of our location. If you live outside that radius and want to pick up an order, please enter our address (709 N Columbia Blvd) in the ship to address fields to pull up the In Store Pickup method.
Estimated Transit Times
Below are estimated transit times to popular shipping destinations. Please note these are estimated and only apply to in stock items.
- Seattle - Next Business Day
- Bay Area - 2-3 Business Days
- SoCal - 3 Business Days
- Midwest - 3-4 Business Days
- East Coast - 5 Business Days
Expedited Shipping via FedEx
In addition to our standard free shipping offer, West Coast Sailing is also happy to offer expedited shipping via FedEx for orders with in stock items. An in stock item will say 'Availability: IN STOCK' on the product page" whereas an out of stock item will display a customized stock status indicating the estimated fulfillment time frame. The following expedited options are typically offered, pending your shipping address:
- Standard Overnight - Arrives next business day *
- 2nd Day - Arrives in two business days *
- Express Saver - Arrives in three business days *
* When ordering before 12 pm Pacific time Monday - Friday. Orders placed on Saturday or Sunday will ship on Monday. Please keep in mind that Saturday and Sunday do not count as transit days for expedited shipping. An order placed on Friday before 12 pm Pacific time with 'Standard Overnight' will arrive Monday, with '2nd Day' on Tuesday, and with 'Express Saver' on Wednesday. If you would like to discuss potential Saturday delivery options, please contact our team in advance as these methods are available in some but not all situations but are not available online.
Daily Shipping Times
Our fulfillment team operates Monday through Friday with the exception of major holidays. Orders placed before 1 pm Monday through Friday typically ship same day. Orders placed after 12 pm will ship the following business day. Please contact us for end of day orders to see if shipping out same day is still possible.
Availability & Lead Time Information
West Coast Sailing has a huge warehouse stocked with thousands of items, with restocking shipments arriving from our suppliers every day. Seriously, this is the real deal, and our purchasing, receiving, fulfillment, and shipping staff are the best in the business. If a product page says 'Availability - IN STOCK' above the ADD TO CART button (after selection any options, if required), it is in our warehouse and typically ships same or next business day. If the product does not say IN STOCK, it will display one of two things:
Availability - Typically ships in ... - This stock status is designed to display an estimated lead time, or number of days between when you order is placed and when an order with this item typically ships from our warehouse. This often applies to items we usually stock but may have temporarily run out of and are expecting more, or items we can source quickly from our suppliers. These items can be ordered and usually ship out out for you within the time frame indicated. The sailing industry is not quite as efficient as Amazon, but we work hard to source items as quickly as possible. In the event that we determine it will take longer to fulfill your order than estimated with this stock status message or the item has unexpectedly become unavailable, our team will make every effort to contact you to either advise of a new lead time or suggest an alternative item.
Out of Stock - Sometimes products we'd like to offer are simply unavailable, typically due to lack of availability from our suppliers or other unexpected supply chain issues or delays. They might be available again in the future, but in the short term we do not have a reliable way to get one to you in a reasonable amount of time. Products in this scenario will display an ' Out of stock ' message and cannot be added to your shopping cart. If specific notes are not available on a given product, feel free to contact our team for additional information.
*Free Shipping Exceptions (Please Read)
We offer free shipping on most items and for most orders. However, there are certain exceptions based on order value, destination, and/or specific product that is being ordered. While we would love to be able to offer free shipping on everything, we have these specific exceptions in place so that we can operate sustainably and continue to offer you an industry leading selection of products along with a dedicated team of experts on hand 7 days a week to support you. In many cases, the shipping charges below only cover a portion of the total shipping costs we incur as we make every effort to keep rates as low as possible.
Orders Under $49
Low, flat rate shipping is available for orders under $49.00 using our 'Standard Shipping' shipping method. These orders typically ship via USPS Priority Mail or First Class Mail for smaller packages and FedEx or UPS Ground for larger packages. We use these methods to ensure timely delivery and the ability to provide tracking information. Please note that we do not profit from shipping and attempt to pass on cost savings whenever possible. To qualify for free shipping, considering adding additional items to your shopping cart to bring the subtotal to $49.00 or more.
- Orders $29.00 to $48.99 ship for a flat rate of $5.99
- Orders under $29.00 ship for a flat rate of $7.99
Alaska, Hawaii, US Territories, and Armed Forces (APO)
Orders to these shipping destinations ship for a flat rate of $7.99. This allows us to use shipping methods that ensure timely and accurate delivery. Transit time to Alaska and Hawaii is typically 3-5 days, with 6-10 days for all other destinations. Expedited shipping is available for orders of in stock items. Orders containing 'oversize' or 'freight' items are subject to additional shipping charges as outlined below.
When placing an order to any of these destinations, please select 'United States' as the country and then the correct state or territory (Alaska, Hawaii, Puerto Rico, Virgin Islands, Armed Forces Pacific, Armed Forces Europe, etc) in the State/province dropdown menu.
Certain items are classified as oversize but can still ship via normal methods. We charge a flat rate of $25.00 for orders that contain an oversize item using our standard shipping methods.
Hobie Cat MAP Freight Policy for Parts & Accessories, Oversize Items, Freight Items, Sailboats, Kayaks, Eclipse, & SUPs
Hobie Cat products are subject to specific MAP Freight rates as dictated by Hobie dealer policies. Hobie Cat Parts & Accessories (P&A) have a minimum Ground shipping charge of $9.99 (per order), with Expedited shipping services as quoted in the shopping cart (where available). Hobie Cat products marked as 'Oversize' are subject to our flat rate fee of $25.00 per order. Hobie Cat products marked as 'Freight' are quoted on an individual order basis after an order is placed see 'Freight Items' note below for more information).
All Hobie Cat Kayaks, Hobie Cat Sailboats, Hobie Cat Eclipse boards, and Hobie Cat SUPs are subject to standard flat rate shipping fees as specified on the individual product pages. Please note that in some circumstances, existing dealer territories may prevent us from shipping a boat to you. West Coast Sailing reserves the right to cancel an order if shipping would violate on of these agreements. If you would like to confirm availability of shipping to your chosen destination, please contact our team at firstname.lastname@example.org or by calling 1-503-285-5536.
FedEx expedited shipping options are available for in stock orders shipping to addresses in the United States. Where available, the checkout page will present Express Saver (3 day), 2nd Day, and Overnight (next day) shipping rates. Please note that our daily shipping cut off from expedited orders is 12 pm Pacific time. Orders placed after 12 pm Pacific time will ship the following business day. Please contact us if you have any questions about expedited shipping services.
- USPS Priority: The shipping rate includes disbursement fees and customs clearance charges.
- Fedex International Economy: Customers will be responsible for paying the disbursement fee (typically 2.5% of the tax amount, or a minimum charge which varies by destination country) to Fedex. The shipping rate for this service includes the customs clearance charges.
- Fedex Ground (Canada): Customers will be responsible for paying the disbursement fee (as above) and a customs clearance charge which depends on the value of the goods being shipped to Fedex. For orders under a value of $200 CAD the customs clearance charge will be waived.
For additional information on International shipping, please see our Customer Support page.
Certain items are too big to ship via UPS or USPS, including many masts, booms, most trailers and some other items. We are still able to ship these items, but where applicable, the web store will clearly alert you to the possibility of any additional shipping charges. Many popular freight items have a flat rate shipping charge to addresses in the United States and will indicate this on the product page. For all other items, you will be given the shipping method of 'Freight Shipping - Cost TBD' which will allow you to place the order online. Our team will contact you within one business day with a rate quote for your order via a fully insured LTL provider. You can also call or email us for a quote prior to placing your order.
Boats & Kayaks
Boats and kayaks do not qualify for free shipping. Typically, we bring boats to our warehouse in special dedicated shipments. There is usually a fee for this, though we work hard to keep it as low as possible. We do have the ability to ship some boats, but not all. If you would like more information on ordering a boat or having us ship one to you, please call for full pricing information.